HR foundations

A starter HR policy library: what 12-person businesses actually need

The quick version

  • You do not need an 80-page handbook.
  • About a dozen core policies cover most small businesses.
  • Plain English beats legal boilerplate every time.

When a small business calls us about “sorting out HR”, they often expect to be sold a giant handbook. They rarely need one. For a team of around a dozen people, a focused set of policies does the job — and gets read, which an 80-page tome never does.

The core set

  • Disciplinary & grievance (ACAS-aligned)
  • Sickness absence & pay
  • Holiday & other leave
  • Equality, diversity & inclusion
  • Health & safety statement
  • Data protection & privacy
  • IT, email & social media
  • Flexible working
  • Family leave
  • Whistleblowing

That is most businesses covered. Add sector-specific policies (lone working, safeguarding, food safety) only where they actually apply.

Write it like a human

The test for any policy is simple: can a busy manager find the answer in under a minute and understand it without a lawyer? If not, it will be ignored at exactly the moment it matters.

A policy nobody reads is not protection. It is paperwork.

Keep it current

Employment law moves every year. A short annual review keeps your library compliant without a full rebuild. We offer that as a low-cost retainer, or you can diarise it yourself.

Want the minimum viable set for your business, written in plain English? That’s our HR foundations service →

Leave a comment

Your email address will not be published. Required fields are marked *

Ready when you are

Got something on your mind? Tell us about it.

Whether it's a live HR issue, a long-running people problem, or just a question you can't ask anyone else — book a free 30-minute discovery call. No agenda, no obligation, no slide deck.

Phone Coming soon
Office St Giles Street, Norwich NR2

Book a free 30-min discovery call

We'll reply within 4 working hours.