About

The people behind your people strategy.

GLC HR Consultancy is a Norwich-based, founder-led HR firm. One qualified pair of hands, a handful of clients at a time, and work that stays personal.

[ portrait — Gemma Chapman ] 4:5 · warm light · Norwich studio
Founder
Credentials
MCIPD · MA HRM · Mediation accredited

The founder

Hello, I'm Gemma. I run GLC HR.

Fifteen years inside HR teams across manufacturing, hospitality, professional services and the third sector — most of it in Norfolk and the East of England. I've sat through the all-hands restructures, the late-Friday grievances, the audits and the awkward conversations no-one else wanted to have.

GLC HR exists because most small businesses don't need a full-time HR director — they need someone reliable, qualified, and on the end of an email. That's what I do, working with a handful of clients at a time so the work stays personal.

Chartered MCIPD
Chartered Member of the Chartered Institute of Personnel and Development
MA Human Resource Management
Distinction · UEA Norwich Business School
Workplace mediation
CMI accredited · 40+ cases mediated
Employment law
Annual CPD · ACAS-aligned process

Why GLC

Six reasons clients stay with us — and refer us on.

01

Plain English, always

We write contracts, policies and emails the way real humans speak. If a manager can't understand it, it isn't going to work.

02

Norfolk on the ground

Norwich-based, Norfolk-focused. Site visits, in-person mediations, tribunal hearings at Bury St Edmunds — we're there in person when it matters.

03

No tied retainers

Start with one piece of work. Pause when you need to. Scale up to a fractional partnership only when the value's clear.

04

One pair of hands

You work with Gemma directly. Not a junior, not a faceless team — the person who quoted you is the person on your file.

05

Fixed-fee where possible

Most casework, policy writes and projects are quoted at a fixed fee. You know the cost before we start.

06

Honest, even when awkward

If your case is weak, your policy is illegal, or your manager is the problem — we'll tell you. That's the point of paying for an outsider.

Ready when you are

Got something on your mind? Tell us about it.

Whether it's a live HR issue, a long-running people problem, or just a question you can't ask anyone else — book a free 30-minute discovery call. No agenda, no obligation, no slide deck.

Phone Coming soon
Office St Giles Street, Norwich NR2

Book a free 30-min discovery call

We'll reply within 4 working hours.